Lean IT – An approach for IT organizations facing
growing demand to deliver more value faster
Is your IT organization trying to deal with continuously growing demand?
In recent years, the demands from IT organizations has changed dramatically. Growing reliance on IT in both internal and customer-facing business processes coupled with greatly accelerated pace of change in the business conditions and increasingly tougher competition has created a situation where the demand is to deliver exceedingly more value, with much higher flexibility and shorter time to market, all with less capacity. Legacy IT management approaches fail to deal effectively with this demand, the result being constant fire-fighting, exaustion, low quality, all leading to further problems and lower capacity to deliver value, a reinforcing degenerative loop.
How can your organization bring the chaos under control? Lean IT to the rescue!
Lean will also give you a framework for leveraging the abilities of your people to make better decentralized decisions about what is valuable and how to work more effectively. Lean is about Continuous Improvement (also known as Kaizen) involving and leveraging everyone in the organization in the areas they are most knowledgable and relevant.
What can you expect from going Lean
Going Lean is a journey, not a one-off project. Outcomes and benefits will accumulate and grow stronger the more you invest in improvement. But even early on you can expect to see:
- Significant increase in the capacity of your IT maintenance groups to deliver value for the organization.
- Dramatic acceleration of cycle time from start of IT work to delivery as well as reduction of lead time from initial request to delivery of value.
- Your customers/users/business sponsors will report improved experience and satisfaction.