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Scrum.org Professional Scrum with User Experience (PSU) Workshop

Learn Scrum From Those Who Created and Maintain It

In this 2-day hands-on course students with some Scrum experience will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.

What You Will Learn

  • Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.

Why Choose Scrum.org Scrum Training

Scrum.org provides the highest quality Scrum training, training materials and certified Professional Scrum Trainers (PSTs) to teach them. Our training materials are created and maintained by Scrum co-creator Ken Schwaber, Scrum.org and the community of PSTs who teach the courses, helping to ensure that they are in tune with what’s happening in software development organizations and always up-to-date with the latest practices.

Professional Scrum Trainers bring their own style and experience to the courses but use the same materials so that students are learning from the same content regardless of who teaches the course or where it is taught around the world.  Read more about the differences.

  • Course Objectives

    • Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog prioritization and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.
    • Understand how cross-functional Scrum Teams can include UX specialists.
    • Learn to account for, manage, prioritize and include UX work in the Product Backlog.
    • Explore how to balance discovery and delivery within a Scrum Team.
    • Know how Scrum Teams create customer feedback loops within a Sprint.
    • Ensure customer insight is included in Scrum events and decision-making.
    • Communicate the Definition of “Done” in a world of continuous learning.
  • Course Topics

    • Scrum with UX enhances continuous learning.
    • Framing work as problems to solve.
    • Outcomes over outputs.
    • Managing UX work in Scrum.
    • Focus on users.
    • Experimentation.
  • Who Should Attend

    Scrum Masters, Product Owners and anyone involved in the delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialties. People who know UX will learn how to work more effectively inside Scrum, managing work
    in Sprints and visualizing it in the Product Backlog.

Certification Assessments

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the PSU assessment.


Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum with User Experience (PSU). Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI’s “Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.

Interested in a private class for your organization?

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